Freedom Heat Pump December Free Delivery 2025 Promotional Offer Terms and Conditions

    1. Promotional Offer
      • READ THESE  TERMS  AND CONDITIONS CAREFULLY  BEFORE PARTICIPATING.  THE PARTICIPANT  WILL  BE  DEEMED  TO  HAVE ACCEPTED THESE  TERMS AND CONDITIONS AND  AGREED  TO  BE  BOUND BY THEM  WHEN  PARTICIPATING  IN THIS    AMONG OTHER  THINGS,  THESE  TERMS AND CONDITIONS  INCLUDE LIMITATIONS OF THE PARTICIPANT’S RIGHTS AND REMEDIES.

     

    • The Promotor of this Promotion is Freedom Heat Pumps Limited (Company Number: 07283594) of 1st Floor Allday House, Warrington Road, Birchwood, United Kingdom, WA3 6GR (the “Promotor”).

     

    • This offer relates to the award of Free Delivery, as set out in paragraph 2 of these terms and conditions, upon the placing of a qualifying order, subject to these terms and conditions (the “Promotion”) and is open between 20th November 2025 and 22nd December 2025 (the “Promotional Period”) to the Promoter’s customers (each a “Participant”) who are directly sent a promotion email from the Promoter (“Promotion Email”) and who otherwise meet the requirements of paragraph 2 of these terms and conditions (the “Eligibility Criteria”).

     

    • Eligibility Criteria
      • To be eligible to obtain the benefits of the Promotion, the Participant must:
        • be over the age of 18 years old;
        • comply with these terms and conditions;
        • have received a Promotion Email from the Promoter;
        • place an order (via the phone +44 (0) 2380274833 or by emailing  [email protected]) for Product(s) as detailed in Clause 3 below during the Promotional Period.
      • If the Participant meets the Eligibility Criteria then they will receive the following:
        • Free Delivery in the UK mainland when purchasing Products from the Promoter;

     

    • For the avoidance of doubt:
      • The Participant will not receive more than one discount code in the Promotion Email during the Promotion Period;
      • Participants can only use the discount code on purchases of the Products during the Promotional Period;
      • Participants may only use the discount for one separate order or Heat Pump and/or Cylinder during the Promotional Period
      • The Promoter shall not be required to provide the Participant with a Product, even if the Participant meets the Eligibility Criteria, if the Promoter does not have sufficient stock of the relevant Product;
      • Discount codes cannot be combined and only one discount code can be applied to any order.

     

     

    • Eligible Products
      • The Products mean any of the following:
        • WITAPUMP – 8M Item Description: 8 METER WITA PUMP INC PWM & POWER CABLE
        • VALVE3PORT-28MM Item Description: 28mm 3 Port Diverter Valve
        • VALVE2PORT-28MM Item Description: 28mm 2 Port Valve
        • UKGREYLID Item Description: UK CYLINDERS GREY LID
        • UKCYLINDERS 300LTR BOX
        • UKCYLINDER ACCESSORY PACK
        • TIMERFUSEDSPUR Item Description: 7 Day Fused Digital Timer Spur Switch
        • TIHTS476 Item Description: Tesla T-Smart Retrofit Head and Heating Element
        • TIHTS Item Description: Tesla T-Smart Retrofit Head
        • TEECOMPRESSION28 Item Description: Tee Compression 28mm x 28xx x 1/2″
        • SMALLHEADER Item Description: Low Loss Header With Fittings for Single Unit Install
        • ROBOKIT18LTR Item Description: Robokit 18ltr
        • PWMPUMP Item Description: Wilo Para 25-130/8P-87/IPWM1-12
        • PUMPWASHER Item Description: Part 4. Rubber Washer for Pumps
        • PUMPVALVE Item Description: Part 1. Pump Valve
        • Part 5/5 UKG3 Expansion Vessel Bracket Item Description: Expansion Vessel Bracket for Freedoms G3 kit. Hitachi S-Combi
        • Part 2/5 UKG3 28mm Tundish Item Description: 28 x 22mm Tundish for Freedoms G3 kit. Hitachi S-Combi
        • MIDEAADAPTERANDWASHERS Item Description: Midea Flexi Adapter Pair: 1″ BSPM to 1 1/4″ BSPF, with Washers
        • MIDEAADAPTER Item Description: Midea Flexi Adapter 1 1/4″ BSPM to 1 1/4″ BSPF
        • METALDRIPTRAY Item Description: Metal Driptray (1100x400mm) Use Feet Brackets Only
        • MAGNETICFILTER Item Description: Magnetic Filter with 28mm connections
        • LEVERBALLVALVE Item Description: leverportvalve
        • KITFORFEET Item Description: Stud nuts for feet & kit (pair)
        • HPHOSEADAPTER Item Description: Hose Adapter Gen 5 HP Switch “5/16″” to 1/4″”
        • HPFLAREREDUCER Item Description: Flare Reducer 3/8″”F x 1/4″”M Brass for Gen 3 HP Switch
        • HPFLARENUT Item Description: 1/4″” Flare nut for Gen 3 & 5 HP Switch
        • HITACHIADAPTERANDWASHERS Item Description: Hitachi Flexi Adapters Pair: 1.1/4″BSPM to 1″BSPM, with washers
        • HEATEXANDJACKET Item Description: Plate Heat Exchanger
        • GS1″TO28MM Item Description: Part 4. – GS 1″ BSPM to 28mm Comp.
        • GRUNDFOSPUMPANDFITTINGS Item Description: Grundfos Pump 25/7 with Cable, Valves and Washers
        • GLYCOL25 Item Description: Glycol Blend in 25ltr Tub
        • Item Description: Flow Meter/Setter Complete Flush and Fill Points inc. Fittings
        • FLEXI28MM-INS Item Description: Flexi-Hose Pre-Insulated 28mm dia (pair)
        • FILTERBALLANDFITTINGS Item Description: 28mm Filterball with 2 x 1″” BSPM to 28mm Comp and Washers
        • FILTERBALL Item Description: 28mm Filterball with 2 x 1″” BSPM to 28mm Comp & Washer
        • FHPCLOUDSENSOR Item Description: Sensor For FHP-Cloud
        • FHPCLOUDPOWERSUPPLY Item Description: Power Supply, USB Micro 90V to 264VAC, 12.75W – FHP-Cloud
        • FHPCLOUD Item Description: Freedoms FHP-Cloud Monitoring & Diagnosis Software
        • FEETX3
        • FEETANDKIT Item Description: Feet Pair For Outdoor
        • FEET-MINIMONO Item Description: Mini Rubber Mounting Feet (x4) for Hitachi Mini-Monoblock
        • ELECMETER Item Description: Electric Meter for Standard Installs – new 2mc wide
        • DBS-12L Item Description: Hitachi Drain Discharging Boss – RAS-3
        • CBR2-XXL-3A-BL-DA Item Description: Wall Mounting Bracket 3 x Arms (Black) 1120 Cross Bar ((Rated up to 200kg)
        • BSPT1/2″PLUG Item Description: Brass Threaded Square Head Stop Plug – 1/2″ BSP T
        • BALLVALVEFILTER Item Description: Filterball Filters
        • AUTOAIRVENT Item Description: Auto Air Vent 15mm
        • ANTIFREEZEVALVE Item Description: Anti Freeze Valve with 28mm connections
        • ANGLEDFLEXIHOSE750 Item Description: Flexible ASHP Hose Pair – 750mm x 28mm – 1″ Female c/w Elbow
        • ADAPTOR 28 mm x 3/4″” Item Description: Flow Meter Compression Straight Adaptor – 28mm x 3/4″
        • 50LTRBUFFER Item Description: 50Ltr Insulated Buffer – Wall or Floor mounting
        • Item Description: 40Amp Rotary Isolator
        • 32AISOLATOR Item Description: 32Amp Rotary Isolator
        • 25LTRBUFFER Item Description: 25Ltr Insulated Buffer – Wall or Floor mounting
        • 23019 Item Description: 28MM-DRAYTON MOTORISED VALVE-3PORT
        • 20AISOLATOR Item Description: 20Amp Rotary Isolator
        • 114″FIBREWASHER
        • 1″FIBREWASHER Item Description: Part 3. – 1″ Fibre Washer
        • 1″BSPNIPPLE Item Description: Part 2. – 1″ BSP Running Nipple

     

     

    • General Terms
      • By submitting to the promotion, you confirm that you are eligible to do so and eligible to claim any offer. The Promoter may require you to provide proof of eligibility. Eligibility for the Promotion is limited to a single business. Entries on behalf of another person will not be accepted, and joint submissions are not allowed.

     

    • The Incentive of Free Delivery (subject to these terms and conditions) is non-transferable and cannot be substituted for a cash alternative or used against an alternative product

     

    • The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

     

    • The Promoter may cancel the Promotion by giving notice on this web page.

     

    • Any personal data collected by the Promoter will be used solely to administer this Promotion in line with the Promoter’s Privacy Policy linked below.

     

    • The Promoter reserves the right to replace the discount code with an alternative offer of equal or higher value if circumstances beyond the Promoter’s control make it necessary to do so.

     

    • The Promoter’s decision regarding any aspect of the Promotion is final and binding, and will not enter into correspondence with the Participant (or their representatives) about it.

     

    • Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount. All Promotions, including this Promotion, are subject to availability and while stocks last.

     

    • To the maximum extent permitted by law, the Promoter shall not be liable for any loss, damage and/or personal injury suffered by the Participant as a result of their participation in the Promotion.

     

    • The Promoter reserves the right to withdraw, amend or temporarily suspend the Promotion at its absolute discretion, provided that it shall not exercise this right unreasonably. The Promoter shall not be obliged to provide notice of the withdrawal.

     

    • The Promoter reserves the rights to modify and amend these terms and conditions from time to time during the Promotion.

     

    • The Promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English and Welsh courts.

     

    • Additional Information

    5.1 The provision of the goods shall be subject to the following terms and conditions: Terms and Conditions – Freedom HP

     

    5.2 IMPORTANT DATA PROTECTION INFORMATION: Personal data supplied during the course of this promotion will only be processed as set out in the Promoter’s privacy policy Privacy Policy – Freedom HP