As for everyone in the UK, 2021 has been a tumultuous quarter so far. Over at Freedom HP, we don’t let a national lockdown stop us from recruiting new members of the Freedom family; we want to continue growing in order to offer more and better services to you, our customers!
If you have spoken to our office recently, you will probably have heard a number of different voices, or maybe received emails from names you’ve not heard before. We’ve had plenty of new faces take up residence in the North and the South so, in no particular order, we have… *drum roll please*…
Hanif Pankhania - Sales Account Manager
Hanif has joined us as a dedicated sales account manager. If Hanif is assigned as your Account Manager, rest assured that he is willing and able to be your single point of contact for anything heat pump related. He might be new to heat pumps, but what he lacks in experience, he more than makes up for in passion for customer service
Anthony Flinn - Technical Sales Engineer
Anthony joins us in the newly formed Technical Sales team, working alongside familiar face, Tom B. From feasibility calculations to room-by-room heat losses to specification support, Anthony is your go-to for everything heat loss, system selection and project specifics. As with Hanif, Anthony may lack experience in heat pumps, but what he lacks there, he more than makes up for in enthusiasm and passion for learning and supporting this technology and our customers.
Olivia Hodgskin - Sales Administrator
Olivia is another new member of our reformed Sales team. As our Sales Administrator, Olivia is tasked with providing support on everything, from being the first voice you hear at Freedom HP when you call in to quotations, replying to our live chat facility on our website, and handing out end consumer install and service leads to you, our customers. For us, Sales Administration is a core function, which supports both Tech Sales and Account Management. You may not necessarily speak to Olivia on a regular basis, but she will most definitely be actively engaged in your projects and accounts, supporting the rest of the team.
Sarah Green - Technical Administrator
Sarah has joined our Technical team as an Admin Support. Sarah is tasked with getting spare parts out of the door, keeping them stocked on the shelves and processing any claims back to the brands. We are known for the tech support that we offer to our customers and Sarah is here to support our Tech Engineers so they can be on the phones, doing what they do best. You may not speak with Sarah often, but she is busy working in the background supporting the business to continually improve the service that you are getting with our after sales.
If you have any project queries or would simply like to discuss your requirements with one of our team, give us a call on 02380 274833.